Shipping & Returns

Shipping Bamboo Bedding

We ship all our bamboo bedding from 1 of two locations, Hallandale Beach, Florida or Montreal, Quebec. We are proud to offer all of our customers, free shipping on all orders. However, depending on your location in the United States or Canada, the time of arrival may vary. We always send out the tracking number as soon as the bedding is picked up by Canada Post or USPS.

Shipping to USA (all 50 States)

Shipped via USPS and Canada Post (1-2 weeks Delivery)

AL-Alabama, AK-Alaska, AZ-Arizona, AR-Arkansas, CA-California, CO-Colorado, CT-Connecticut, DE-Delaware, FL-Florida, GA-Georgia, HI-Hawaii, ID-Idaho, IL-Illinois, IN-Indiana, IA-Iowa, KS-Kansas, KY-Kentucky, LA-Louisiana, ME-Maine, MD-Maryland, MA-Massachusetts, MI-Michigan, MN-Minnesota, MS-Mississippi, MO-Missouri, MT-Montana, NE-Nebraska, NV-Nevada, NH-New Hampshire, NJ-New Jersey, NM-New Mexico, NY-New York, NC-North Carolina, ND-North Dakota, OH-Ohio, OK-Oklahoma, OR-Oregon, PA-Pennsylvania, RI-Rhode Island, SC-South Carolina, SD-South Dakota, TN-Tennessee, TX-Texas, UT-Utah, VT-Vermont, VA-Virginia, WA-Washington, WV-West Virginia, WI-Wisconsin, WY-Wyoming

Shipping to Canada (all 10 Provinces & 3 Territories)

AB-Alberta, BC-British Columbia, MB-Manitoba, NB-New Brunswick, NL-Newfoundland & Labrador, NS-Nova Scotia, NT-Northwest Territories, NU-Nunavut, ON-Ontario, PE-Prince Edward Island, QC-Quebec, SK-Saskatchewan, YT-Yukon

Shipped via Canada Post (5 Day Delivery)

Hassel Free Returns

We are proud of our bamboo bedding and we would like you to be completely satisfied when purchase our bamboo bedding online, if you have anything that you need to return, exchange or refund, please do not hesitate to contact us so that we can assist you in doing so.

1.     You may return all purchases on our website for a full refund or exchange other than on reduced items (unless faulty). We’ll also pay the return shipping costs if the return is a result of our error or a manufacturers defect. Please make sure the package has not been opened.

2.     If you need to return an item, simply email us and we will guide you in returning the item

3.     All returned items must be in perfect condition, inside the unopened original packaging and must be received by us within 60 days of purchase. Pending an inspection, a refund will be issued for all returns meeting the requirements above. A a bamboosheetsshop.com credit will be issued for all returns received more than 21 days after purchase and/or without receipt, original packaging or new condition.

4.     You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund much more quickly.

5.     Return postage of products is not refundable unless product is deemed faulty. We will, however, forward any replacement items to you free of charge.

6.     For your protection, we recommend that you send your return package by registered post or a traceable carrier.

7.     Be sure to include your order #, name, address, phone number and the item you want to return and mail it to:

9500 rue Meilleur, suite # 603,

Montreal, Quebec, Canada

H2N 2B7

Refunds

All of our products are 100% refundable as long as they are not opened and returned in original packaging.

Exchanges

What if I don’t like the color of the sheets?

Can I return it for another color or get a full refund? Yes, just don’t open the product(s), you can view the color through the plastic case the products are packed in.

We will even pay to have it shipped back to us if you don’t like the color.

To exchange for another color or ask for a refund:

  • Do NOT remove the product(s) from the packaging case.
  • Product must be returned as it was shipped to you exactly.
  • YOU MUST! notify no more than 7 days after receiving your shipment.

 

Contact:

info@bamboosheetsshop.com

or

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Thanks

Bamboo Sheets Shop